Quick Logwork Tool

The Quick Logwork utility empowers staff to record actual time spent on tickets and tasks instantly without traversing multiple system menus.

Video Tutorial: Hướng dẫn logwork nhanh

Key Benefits

• Immediate Time Tracking: Start and stop activity timers directly on active tasks.

• Accurate Metric Capture: Feeds precise time spent directly into Monthly KPI analytics (Thời gian làm nhiệm vụ, Thời gian sửa BUGS).

• Elimination of Administrative Overhead: Reduces manual end-of-day logging errors.