Competency Dictionary Configuration

Admin and Human Resources Management define standard competency data across three categories: Core Competencies, Leadership Competencies, and Functional/Professional Competencies. Each competency contains progressive behavioral descriptors from Level 1 to Level 5.

See also

Video Tutorial: Thiết lập từ điển năng lực

Create Competency Groups

  1. Navigate to Appraisals ‣ Configuration ‣ Competency Groups.

  2. Click New.

  3. Enter a clear and unique group name.

  4. Click Save. The created group will be available in the Competency Dictionary.

Interface for creating a new competency group in the system

Created competency groups are displayed in the management list view:

List of configured competency groups

Create Competencies in Dictionary

  1. Navigate to Appraisals ‣ Configuration ‣ Competency Dictionary.

  2. Click New and fill in the required fields:

    • Competency Code: Automatically generated by category or SBU code + sequential number (read-only).

    • Category: Select one of three categories: Core Competency, Leadership Competency, or Professional Competency (required).

    • Competency Name: Enter a concise and unique competency name (e.g., Communication, Problem Solving).

    • Competency Group: Select the corresponding competency group.

    • Definition: Describe the overall competency and behavioral scope to evaluate.

    • Company: Select a specific company, or leave blank to apply globally across all companies.

Form for creating a new competency in the dictionary

Define 5-Level Behavioral Indicators

Under the Behavioral Indicators tab, enter descriptors for Levels 1 through 5:

  • Level: Select level from 1 to 5.

  • Definition: Summary of competency expectations at this level.

  • Observable Behaviors: Observable actions and behaviors.

  • Measurement Criteria: Metrics or evidence used for evaluation.

  • Illustrative Example: Real-world scenarios to ensure consistent evaluation.

Detailed behavioral indicators table from level 1 to level 5

Tip

Behavioral indicators should be defined progressively from Level 1 to 5 without overlap. These criteria serve directly as questions and answer choices in the appraisal survey.

Save and Verify Competencies

  • Click Save and verify the automatic competency code generation.

  • Check the list view: columns display Category, Competency Code, Competency Name, Group, and Definition.

  • Search by name/code, group by category, or filter by company and creation date.

  • The system logs audit history (creator, create date, updater, updated content).

Competency dictionary list view and audit logs